Privacy Policy
This policy explains how we collect, use, share and protect personal data when you browse the site or send a vehicle enquiry.
- Company name
- Guangzhou Shunwo Automobile Import and Export Trading Co., Ltd.Registered legal name (Chinese): 广州顺沃汽车进出口贸易有限公司
- Address
- Room A05-1, No. 12 Shazai North Road, Huangge Town, Nansha District, Guangzhou, Guangdong, China
- service@volvousedcar.com
The translated company name is provided for reference. The registered Chinese legal name shall prevail.
Data We Collect
Enquiries and website chats may contain your name, reply contact, country, destination port, vehicle of interest and messages. We also process consent choices and limited technical security data such as browser information and a shortened or cryptographically hashed network identifier.
Purposes And Legal Bases
We use enquiry data to answer your request and take steps towards a possible transaction; protect the website and keep accountable records where we have a legitimate interest; meet legal obligations; and run optional analytics or advertising only after consent where consent is required.
Cookies And TikTok Pixel
Strictly necessary storage supports security and remembers your privacy choice. If you allow marketing cookies, TikTok Pixel may receive the visited URL, event time, browser and device information, IP-derived location, TikTok identifiers and certain clicks to measure advertising. Our application code does not deliberately include enquiry form fields in Pixel events. You can reject optional cookies or withdraw consent from Cookie settings in the footer.
Service Providers And International Transfers
Hosting, database, object-storage, email, security and consent-management providers process data on our instructions. TikTok processes optional event data when enabled. Where data is transferred across borders, we use the provider's applicable contractual and organisational safeguards.
Retention And Security
Enquiry and website-chat records are normally kept for up to 365 days and then deleted or anonymised. We may keep relevant records longer only when needed for a contract, dispute or legal duty. Administrative access is authenticated, sensitive records are access-controlled and security events are logged.
Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent at any time without affecting earlier lawful processing. Use the Contact page to exercise a right. You may also complain to the data-protection authority responsible for your location. We do not make decisions about you based solely on automated processing.
Google Ads
If enabled, Google Ads loads only after you allow marketing cookies. It measures page views, successful enquiries, new chats and clicks on WhatsApp or Telegram. Google may process cookies, advertising click identifiers, page URLs, IP addresses and browser/device information. We do not send enquiry text, names, email addresses or phone numbers in these conversion events, and we do not enable enhanced conversions. A contact-link click does not mean a message was sent. You can withdraw permission in Cookie settings; this stops our subsequent conversion events but does not undo data already sent to Google. Google's privacy policy is available at https://policies.google.com/privacy.
Last updated: 2 September 2026